We operate on a 7-day money back guarantee. If you are not satisfied with the Services for any reason during the first 7 days from the start of the subscription of the Services, you may submit a request for a cancellation and a refund to billing (at) digital-vm.com. If we are unable to address your concerns, then we will issue you a refund. Please note that handling costs per refund may reach up to $10. Refunds are available only for the first purchase you make under your account with us.